Testimonials

  • "I am incredibly grateful for the exceptional support and guidance that Mark has given me and provided throughout the time i have known him. Mark is very understanding and compassionate with his staff. He is always willing to be of any assistance and guidance. Mark has been a very efficient professional with great communication skills and rapid responses to help his staff. Having Mark as a consultant has been nothing but an absolute joy!"

    — ‘PM’ RMN

  • "I had the pleasure of working with Mark while he was still working the previous agency. I have worked with many staff over the past 20 years in the care industry, and to me Mark has the best understanding of his working team. I had the best working relationship with Mark and I cannot wait to join him in his next project."

    — ‘TM’ RMN

  • "I have worked with mark for over 4 years in my roles as director of clinical services and more recently as head of nursing. To say I am impressed with his standard of professionalism and keenness to help would be an understatement. Mark has always gone over and above to staff our services with high quality nurses. Nothing has ever been to much trouble for him and I like to think of him as a friend now. I would recommend mark and his service to anyone. The staff he provides have been clinically sound, safe in their practice and professional and caring to the clients they are looking after. I look forward to continuing to work with mark and Pepper Staffing"

    — ‘CC’ Head of Nursing, NHS Trust

  • Mark takes a personalised approach to consulting – I feel he knows and understands me very well – and is clear about where to place me and always takes time to listen to my feedback. He knows my availability like the back of his hand which always surprises me! I don’t have to hunt for work… Mark does the hunting for me, and places me appropriately… which means I save a lot of time!

    – ‘FP’ RMN

  • Working with Mark Norman has been an exceptional experience. Having had the pleasure of collaborating with him in my previous agency, I can confidently say that he is an outstanding professional in the field. In summary, working with Mark Norman has been an absolute pleasure.

    ‘DE’ Support Worker

  • “I worked with Mark for a number of years both in my role as a Hospital Director for a large private provider and in the NHS. Mark provided two key things in terms of providing temporary staff, firstly the quality of staff, I was always assured that he had ensured the correct checks, monitoring and governance had taken place before he would recommend someone to me and secondly, he was always, without fail responsive in providing staff either for long term placements or at short notice. Mark was the only person that I can honestly say I could rely on as a Hospital Director during a really challenging staffing period, he provided me with unwavering support offering flexible solutions, regular staff and excellent value for money. I cannot recommend Mark and Pepper Staffing enough!”

    – KBC HD

  • Working with this agency provides nurses with a wide range of assignment options, allowing them to explore various specialties and healthcare settings. The agency not only expands nurses skill sets but also offers the opportunity to work in different locations, catering to personal preferences and aspirations. Moreover, the agency demonstrates flexibility in accommodating nurses scheduling needs, which is particularly advantageous for those seeking work-life balance or managing other personal commitments. Another remarkable aspect of this agency compared to others is its exceptional support and communication with the bookings co-ordinator, who promptly address any concerns or issues that may arise during assignments. The agency maintains a transparent and efficient communication process, ensuring that nurses are well-informed about assignments, expectations, and any changes that may occur.

    —’SM’ RMN